Help & FAQ'S

The ultimate guide, cool and easy!

Step 1: Clear your skin: Find a place without
Hair out – of course, it has to come off, otherwise the ink will not get good contact
and your tattoo will be stained. So get your razor out and get going! Then clean
(if necessary, degrease with a little alcohol) and let it dry. By the way: On
peeled skin will last longer.

Step 2: Tattoo time! Remove the protective film and
Watermark (= back with logo) helps you to place the part perfectly.
Press it a little – it sticks a little. Now with a damp
Use a sponge or washcloth to moisten the backing paper – do not drip
wet and don't shake it! Leave the sponge on the
paper, then lift it off and peel off the backing paper very carefully. First
you see almost nothing – don’t worry, it will develop.

Step 3: Chill and let dry: Dries in a few
Minutes very quickly, but now watch out: friction and skin-to-skin are in the
the enemy for the next few hours! So just dress loosely and sleep
Be careful, otherwise you'll wake up with an imprint on your face!

Step 4: Watch the Magic Happen: The tattoo will only
look pale, but don't panic - in 24-48 hours things will really get better.
Showering and creams are cool, but peeling and scrubbing? No-go! Otherwise
it crumbles faster.

Now you are ready to transform the world with your fresh
Rock Jagua Tattoo!

• Stay away from areas with a lot of hair – the ink needs direct skin contact, otherwise your tattoo will look like a patchwork quilt. And nobody wants that, right?
• Keep your hands away from moving skin areas such as the crook of your arm, elbow or other joints – the friction there will flatten your tattoo faster than you can blink.
• After applying it, keep your hands off! Let it dry first and don't wipe it over - otherwise you'll quickly end up with chaos instead of a cool tattoo!
• When applying: Do not make it dripping wet! Simply moisten it slightly with the sponge (see instructions) – this way everything stays under control and your tattoo will be great!
• And please, face and intimate area? Not a good idea! Mucous membranes and tattoos simply don't go together.

The ink of our cool JAGUA24.DE tattoos is absorbed into your first layer of skin and turns into black or very dark blue through the 'magic' of air and skin. The result? A tattoo that looks like a real one - but without needles and pain.

How intense it will be depends on your skin.

Unlike traditional tattoos that last forever, your JAGUA24.DE tattoo will disappear naturally after 1-2 weeks - the skin renews itself and the tattoo goes with it. Easy, right?

Of course you can jump into the sauna with your JAGUA24.DE tattoo! In fact, the heat can actually be good for your tattoo. But: don't rub it when you get out. Instead, dry it gently and then apply some cream - then your tattoo will stay on point!

• Sunbathing? Absolutely! Your tattoo stays cool. And after sunbathing: don't rub, just dry gently and apply cream if you like - it's good for it.
• Roll around in the sand? Sure, but don't scrub too hard, otherwise you'll take the tattoo off.
• And sea water? No problem! But when your skin is really soft afterwards: gently pat dry, don't rub.

This way your tattoo will stay in top condition and you can continue to enjoy your vacation in style!

Your JAGUA24.DE tattoo usually lasts 7-14 days. The durability depends on where you wear it:

• Belly/Chest: Intense color from days 2-7, fading from days 8-14.
• Upper arm: Intense color from day 2-7, fades from day 8-14.
• Forearm: Intense color from days 2-6, fades from days 7-12.
• Hand: Intense color from day 2-4, fades from day 5-8.
• Leg: Intense color from day 2-6, fades from day 7-12.
• Calf: Intense color from days 2-5, fades from days 6-12.
• Foot: Intense color from days 2-8, fades from days 9-14.

Results may vary depending on skin type.

You can keep JAGUA24.DE tattoos for up to 12 months if you store them in a cool, dark and dry place. But to get the best look, don't leave them lying around for too long. It's best to use them soon before they lose their magic!

Our ink is based on plant-based ingredients (jagua ink). The tattoos are laboratory-tested and free from harmful substances or ingredients that are harmful to the skin. So you are safe with us! Of course, a contact allergy can never be completely ruled out.

Our tattoos are cool, but your skin may not be familiar with the ingredients yet – so it might pinch at times.

• For babies, toddlers and children? Nope.
• Also keep them away from your eyes and if it does happen, rinse immediately.
• Eyelashes and eyebrows? Hands off!
• If you are unsure, try it out on a small area first and ask your doctor first.
• Inhale or swallow? Absolutely not!
• If it itches or burns, wash it off immediately and go to the doctor. Better safe than sorry, okay?
• And pregnant women beware: long-term studies are still lacking, so it’s better to play it safe and stay away from it for now!

The ingredients are: Acrylates Copolymer, Genipa americana fruit extract, Sucrose Acetate Isobutyrate, Dipropylene Glycol Dibenzoate, Polyvinyl Butyral, Rosin Acrylate, Glycine Soja Oil, Paraffinum liquidum, Cellulose Acetate Butyrate

Sure, we understand that - we change our minds sometimes too! Unfortunately, we are currently unable to change or cancel orders retroactively. But don't worry: If you don't like the items, send them back within 30 days. How? Check out our voluntary return policy .

Oh no, something went wrong - we're really sorry! We always try to do everything right, but sometimes things slip through the cracks. Just send us an email so we can quickly fix it. We'll look into it right away and make it right! Don't forget to include the order number and which item is missing.

Oh no, we are really sorry! If your order arrived damaged, that is definitely not our responsibility. Simply contact us by email so that we can quickly sort it out and help you. We will make sure that you receive your products in perfect condition! Don't forget to include your order number and send a photo of the packaging and the damaged items.

Oh no, that's really not cool! We try our best, but sometimes mistakes creep in. We're really sorry!

Please contact us by email so we can fix it. We will make sure you get the right products quickly! Don't forget to include your order number and which items were delivered incorrectly.

If your order is worth 30 euros or more, you don't pay any shipping costs, is that cool? If your order is worth less, it costs a fair 2.70 euros.

We currently deliver within Germany and Austria. Other countries are planned - please let us know which country you are in - then we can take that into account for the future - just write us an email (info@jagua24.de)

If your order is received before 2 p.m. Monday to Friday, we will get it ready and send it out the same day. If it doesn't work out, it will be sent to the post office the next working day at the latest. We ship with DHL, and your shipment usually takes 1-3 working days to reach you.